Support
Support for our apps and services.
Need help with a PIMADE app, an order or a service? Here is how to reach us and how to manage your data.
How to get help
Write to info@pimade.it with the name of the app or service, your device and operating system version, and a short description of the problem. You can also use the form on the Contact page and choose “App support”. We reply on working days.
Account and data deletion
You can ask at any time for your account and the data linked to a PIMADE app to be deleted. Use the form below or write to info@pimade.it from the email address linked to the account. We delete the data within 30 days of the request, except data the law requires us to keep (for example tax records of sales), which we list in our reply.
Privacy
Each app has its own privacy notice, linked from its store listing and from the app settings. The website is covered by the notice on the Privacy page.